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Impact and Admin Support Volunteer

Voluntary Action Harrow

This is a broad, hands-on volunteer role supporting both impact report design and CRM/data processes. It is ideal for someone looking to develop practical skills in marketing design, data handling, and non-profit impact reporting.


You will contribute to how we present our work visually and how we manage the data behind it, supporting the organisation to better communicate impact to funders, partners, and the public.


Who This Role Is For

  • Interested in marketing, communications, design, or social impact
  • Looking to build hands-on experience
  • Comfortable working with detail and structured information
  • Willing to learn new tools and processes
  • Reliable and able to attend in-person once a week


Benefits to the Volunteer

  • Practical experience in impact reporting and design
  • Exposure to Salesforce CRM and data management processes
  • Understanding of how charities measure and communicate impact
  • Development of transferable skills in design, data, and reporting
  • Direct support from an experienced Impact & Evaluation Director, including:
  •       CV development guidance
  •       Interview preparation support
  •       Insight into career pathways across the sector

What skills do I need?

Impact Report Design:

  • Support the design of impact reports
  • Help format content into clear, engaging, and accessible visuals
  • Assist in creating simple graphics, charts, and tables
  • Work with existing content (case studies, statistics) to improve presentation

CRM & Data Entry Support (Salesforce):

  • Input and update data within Salesforce CRM
  • Review records for accuracy and completeness
  • Support data organisation for reporting purposes
  • Assist with preparing data for use in reports and dashboards

General Support:

  • Provide light administrative support where needed
  • Support the Impact & Evaluation Director on ad hoc tasks
  • Contribute ideas to improve how we present and use data

When do I need to be available?

Morning Afternoon Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Details

In Person – 1 day per week or Bi Weekly for a up to 2 months with possibility to extend to 4 months (Minimum 4 hours a day)

Where does this role take place?

The Lodge
64 Pinner Road
Harrow
Greater London
HA1 4HZ

View on Google Maps →

Register your interest
Contact Voluntary Action Harrow
  • Ideal for people interested in
  • Employment, Education and Training
  • Ideal for people who like
  • Administration and Office
  • Advice and Information
  • Marketing and Media
  • Details
  • Accessibility
  • Data Protection policy
  • DBS check required
  • Equal opportunities policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Suitable for under 18s
  • Training provided
  • Volunteer induction
  • Volunteer policy
  • Volunteers covered by insurance
  • Written role description
  • Application Process
  • Application Form
  • Informal Discussion
  • Interview
  • Trial Period

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