Helping Volunteer

The Listening Place is a volunteer-led charity aiming to transform how we support people who feel suicidal. Our trained volunteers are part of a team delivering face-to-face, confidential, ongoing support to thousands of people each year. They help create the warm and welcoming environment that encourages people struggling with suicidal thoughts and feelings to talk openly without being judged or given advice.

Helping Volunteers are responsible for welcoming visitors onto our premises, providing a warm and welcoming atmosphere (along with a cup of tea), and supporting our Listening Volunteers to help everything run smoothly.

We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team. Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.

We are primarily recruiting Helping Volunteers for our Hammersmith and Liverpool Street sites.

What skills do I need?

We are looking for volunteers who have the empathy to greet distressed visitors, the willingness to undertake a variety of admin and other tasks and the resilience to support their team. Our HVs need to be proactive, self-starters and team players with a basic understanding of IT. We ask for a weekly commitment of four hours for a period of at least six months.

About The Listening Place

The Listening Place currently supports around 2,000 people on an ongoing basis each month across four London sites (Pimlico, Kings Cross, Hammersmith and Liverpool St). TLP offers a warm, non-judgmental and completely confidential setting in which people can speak openly about wanting to end their own lives. Carefully selected and trained volunteers deliver fortnightly, 50-minute appointments, supporting visitors for at least three months and up to a year. TLP is open 12 hours a day, 7 days a week, every day of the year except Christmas Day and New Year's Day. Since the charity was founded in 2016, it has received over 30,000 referrals.

When do I need to be available?

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